Which Tool Should I Use?

Blackboard Collaborate Ultra

One-click virtual classroom integrated with Blackboard.

Zoom

The newest academic web conferencing tool of UTSA.

Cisco Webex Meeting Suite

Offers the ability to present information, share applications, and collaborate on projects in a centralized space.
Who can use this tool? Faculty, Students Faculty, Staff, Students Faculty, Staff, Students
Tech & Security Specifications
Supported Browsers
Chrome/Firefox/Safari/Edge

Chrome/Firefox/Safari/Edge

Chrome/Firefox/Safari/Edge
Browser Based (no download required)
Desktop App Available
Mobile App Available
Security
FERPA Compliant
HIPAA Compliant
Connect Securely Security settings are automatic and set by default for all users with a myUTSA ID. Security settings are automatic and set by default for all @utsa.edu email account users Security settings are automatic
Control Access Blackboard Collaborate Ultra: Manage Sessions Zoom: Best Practices for Securing Your Virtual Classroom & Meetings Cisco Webex Meetings Suite Materials
File and Screen Sharing Blackboard: Present in Session Zoom: Sharing Your Screen Webex: Share Content
Can Record Session
Recording Blackboard: Recordings Zoom: Quick Start Guide Webex: Record Meetings
Automatic Recording Off by default; each user can enable Off by default; each user can enable
Generates Video Captions
Editing Capabilities
Can Upload Existing Videos
Recording Format MP4 Video MP4 Video MP4 Video or Webex Custom Format
Recording Downloadable
Recording Storage Stored securely on Amazon's S3 CloudFront service. Help Documents Stored securely in Zoom Cloud. Recording owner can login to https://utsa.zoom.us/ to access, download, edit & permission share Stored securely on Webex cloud; login to utsa.webex.com to access,download,edit, and share.
Share Computer Audio (Music, Videos, etc.)
Screen Sharing Capabilities
Share/Download "Readable" White Board
Share/Download Files
Updated Versions Updates are automatic Updates are automatic for web app users; desktop client app users will be prompted to start updates when available Updates are automatic
Tech Support Academic Innovation
academicinnovation@utsa.edu
210-458-4520
Academic Innovation
academicinnovation@utsa.edu
210-458-4520
University Technology Solutions
techcafe@utsa.edu
210-458-5555
Resources/Tutorials Blackboard Tutorials Zoom Tutorials Webex Tutorials
Communication Capabilities
Max. # Simultaneous Webcams Up to 25 on screen Up to 49 on screen 200
Max. # Simultaneous Audio 250 Up to 49 at a time 200
Max. # Participants 250 (or 500 if using Webinar Mode) 300 1000 (200 webcams)
Multiple Moderators
Invite Guests (non-UTSA affiliates) with URL
Phone Conferencing
Live Captioning Not automatic, but can be done if someone in the meeting is designated as captioner With 3rd party plugin
Attendance, Session Reports or Participant Log
Hand Raising
Engagement/Assessment Capabilities
Chat Feature
Chat with everyone
Chat with individuals
Save chat
Discussion Boards
Breakout Rooms (Group Work) Breakout rooms can be created live or using existing groups created in Blackboard. Learn More. This feature is available in Webex Training -- available to UTSA fac/staff (can be used for students) Learn more here
Session Time Limit 12 hours 24 hrs
Max. # Simultaneous Webcams Up to 25 on screen Up to 49 on screen 200
Max. # Simultaneous Audio 250 Up to 49 at a time 1000
Max. # Participants 250 (or 500 if using Webinar Mode) 300 1000 (or 3000 if using Webex Training) Meetings Suite Comparison Test
Multiple Moderators
Invite Guests (non-UTSA affiliates) with URL
Phone Conferencing
Live Captioning Not automatic, but can be done if someone in the meeting is designated as captioner Not automatic, but can be done if someone in the meeting is designated as captioner
Attendance, Session Reports or Participant Log
Polling Available in Webex Training